To receive a full refund for a cancellation of a reservation, you must cancel your reservation 12 hours before your class. You are able to cancel your reservation in the following ways:
1) Log into your account and click in to your schedule, then click cancel next to the class that you wish to cancel.
Early Cancel: You can cancel your reservation by logging into our live online scheduler and canceling your session at least 12 hours prior to your scheduled class time. Your pre-paid session will then remain in your account for the next time you would like to schedule a class.
Late cancel: Classes not cancelled 12 hours before your scheduled class will be charged a late cancel fee of $10 and prepaid class will be removed from account.
No Show: If you do not late cancel within 2 hours of class or do not show up for class, you will be charged a no show fee of $20 and prepaid class will be removed from account.