To receive a full refund for a cancellation of a reservation, you must cancel your reservation 12 hours before your class. You are able to cancel your reservation in the following ways:
Log into your account and click in to your schedule, then click cancel next to the class that you wish to cancel. Phone and Email Cancellations must also be received at least 12 hours before the class to avoid cancellation fee.
Early Cancel: You can cancel your reservation by logging into our live online scheduler and canceling your session at least 12 hours prior to your scheduled class time. Your pre-paid session will then remain in your account for the next time you would like to schedule a class.
Late cancel: Classes not cancelled 12 hours before your scheduled class will be charged a late cancel fee of $15.
No Show: If you do not late cancel within 2 hours of class or do not show , you will be charged a no show fee of $25
A valid credit card must be kept on file for all clients. Prepaid classes can not be used towards cancellations. Your prepaid class will be added back to your account and can be rescheduled within 30 days.